We are committed to protecting and respecting data privacy. As explained below, we do not store your emails on our servers, and we do not sell your data.
1.1 Information that you provide to us:
You are not obligated to provide us with any of the above information.
However, we will not be able to provide you with the Application and Services or part of them, as applicable, if you do not agree, or withdraw your consent, or request to object (all as detailed under section 5 with respect to your rights) to our processing of these data items.
Analytics for Web and Mobile
We use web and mobile analytics software to measure traffic and usage patterns and to help us better understand the functionality of the Application on your device or general information regarding how users use the Application. When using our Website, the web analytic tools collect information sent by your browser, including the pages you visit and other information that assists us in improving the Website. The Application on your device may collect information such as what kind of device you are using, how often you use the Application, the way you use the Application (what functions are used for example) performance data (technical issues concerning crashes, operation metrics, memory consumption and that type of information), and which store the Application was downloaded from and send this information Cloud. We use this information only to administer, improve, monitor and analyze the use of the Application.
When you provision or access ZappingMails on a mobile device (like a smart-phones or tablet), we may access, create, monitor or remotely store identifiers such as Instance ID or GUID which uniquely identify our app. Only ZappingMails can access these identifiers. We do not use any hardware identifiers such as Unique Device Identifier (UDID), SSAID (Android ID) and IMEI and we have no way to identify the specific hardware you use.
These identifiers persist on your device and our Cloud to help you log in faster and enhance your navigation through the Application. Some features of the Application may not function properly if these identifiers are impaired or disabled.
We frequently and securely check the Application version with our Cloud to recommend an upgrade. We also securely check for licenses and premium features to allow or prohibit functionalities.
Our Legal Bases for Processing
The following are the legal bases under which we process your information in the manners specified above:
Performance of a contract to which ZappingMails and you, the data subject, are parties. Many of the uses described above are actions that involve processing of your information in order to meet our undertakings to you and respond to your requests and indications within the Services.
Legitimate interests: We may use your information where we have
legitimate interests to do so. For instance, we analyze users’ behavior on our services to continuously improve our offerings, and we process information for administrative, fraud detection and other legal purposes.
agreement and will to provide it. In addition, we may ask you from time to time, through the Service interface, to provide your consent for specific uses.
We will never share, rent or sell your information to third parties outside ZappingMails and its group companies (including subsidiaries and affiliates) without your consent, or except as noted below:
partners to help us provide you with the Services, for instance, Amazon AWS (Cloud hosting and related services) and Google Analytics for usage analytics and statistics. Those business partners will be given limited access to your information according to our specific instructions as necessary to provide Services to you.
information if we believe it is necessary in order to comply with the law, such as to comply with a subpoena, regulation or legal request, respond to a government request, to address fraud or security issues, to protect the safety of any person, to enforce our agreements with you; to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing or to protect our own rights or property. If you are located in the EU, we may only do so based on legal requirements specified above of EU authorities. This includes sharing such information with our legal counsels.
bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be transferred as part of that transaction to a successor in interest and to the applicable legal authorities as well as legal counsels and other professional counsels involved such as accountants, and other officers of the government or of the applicable judiciary instance.
Links to Third Party Websites
This section does not relate to information that we directly convey to third parties.
If you are located in the EU, the following shall apply only if you marked your consent to receive such communications.
If you are located in the US or elsewhere in the world, the following shall apply for as long as you have not opted-out of this activity:
We may use the information we collect or receive to communicate with you directly. For example, you may receive emails from us containing company updates, promotions, marketing, or special offers. We do this to be sure our communications and our products get better over time. If you’d rather not receive these emails, you may opt-out of receiving them by following the unsubscribe link located at the bottom of each communication or by emailing us at mailto:privacy@ZappingMails.com. Even after you opt-out from receiving communications messages from us, you will continue to receive administrative messages from us regarding our services (such as requirement to upgrade the Application).
If you have questions on how to exercise your rights, please contact mailto:privacy@ZappingMails.com. We will respond to your access request without undue delay, or within 30 days at the latest (as the law may require)
We will retain your information for as long as we need it for legitimate business purposes (as laid out in chapter (“How we use your information”) and as permitted by applicable law. Once no longer used as stated herein, it will be either deleted or completely de-identified in a manner that does not allow re-identification thereof.
We will also retain and use your information in the following instances:
keep the relevant information until it is resolved.
interests, such as fraud prevention and enhancing users’ safety and security. For example, information may need to be kept to prevent a user who was banned for unsafe behavior or security incidents from opening a new account.
Specifically, the following information items are retained for the following time periods:
|Optional Functionality||Data Item||Retention period|
Instant Push Services for iOS and OAuth supported accounts
|Email header (to, from, title, portion of the body)||Deleted immediately upon push completion|
|Settings Backup (optional)||Your phone number||As long as required to perform the Services|
|Synch contacts/tasks (optional)||Your contact information, calendar items||As long as required to perform the Services|
|Report an email (optional)||Reported email||As long as required to perform the Services|
|Send Later for iOS (optional)||Email to be sent later||
Deleted immediately following the email is sent successfully
Security is extremely important to us. We use industry leading security practices to preserve the integrity of all your data. For example, when you transmit sensitive information and when you send and receive emails, ZappingMails encrypts the transmission of that information using secure socket layer technology (SSL). However, no method of electronic transmission or storage is 100% secure, so we cannot guarantee absolute security. ZappingMails is not responsible for the functionality or security measures of any third party. If you have questions about this feel free to contact us at mailto:privacy@ZappingMails.com.
Our legal basis for performing such transfer across boundaries are:
contract clauses, that are binding standards of processing of personal data committed to contractually by third parties processing information for us and on our behalf, approved by the European Commission.
Service, you agree and understand that your information may be transferred from the EEA or other countries in which you may be using the Services, to other countries outside your own location (including outside the EEA), and specifically to the USA. You agree to such transfer, and you understand that data processed in the USA is subject to different data protection laws, which may sometimes grant lesser degree of protection that the privacy laws and regulations applicable within the EEA for example.
ZappingMails's use and transfer to any other app of information received from Google Accounts will adhere to Google API Services User Data Policy, including the Limited Use requirements.
Our Services are not directed to persons under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to remove such information and terminate the child’s account. If you learn that your child has provided us with personal information without your consent, please contact us at mailto:privacy@ZappingMails.com.
Last Modified: February 6, 2022